Terms of Service
These terms were last updated on 9 November 2026.
These terms govern your use of HyPoster, the website at hyposter.com that uses AI to help take a poster from idea to finished design. Please read them together with our Privacy Policy.
1. About these terms
HyPoster is operated by Baojun Han, an individual (“HyPoster”, “we”, “us”). By signing in to or using HyPoster you agree to these terms. If you use HyPoster for an organisation, you confirm that you are authorised to accept these terms on its behalf, and “you” then includes that organisation.
If you do not agree with these terms, please do not use the service.
2. Your account
- You sign in with your email address and a six-digit one-time code that we email to you, or with your Google account. There are no passwords, so anyone who can read your inbox or sign in to your Google account can sign in to your HyPoster account. Please keep those accounts secure.
- Each inbox can have only one account. Address variations that deliver to the same inbox, such as Gmail addresses with extra dots or a “+tag”, may be treated as the same address. We do not accept disposable email addresses or domains that cannot receive email.
- You must be at least 16 years old, or older if the age of digital consent where you live is higher.
- You are responsible for what happens in your account. If you think someone else has access to it, tell us promptly at support@hyposter.com.
- You may not create accounts in bulk or by automated means, or create extra accounts to collect free points.
3. Points, payments and refunds
Generating a poster uses points. The number of points each tier costs, including any asset fee, is shown in the product before you generate.
Gift points
New accounts may receive free gift points, and more gift points may be given at certain moments, such as after your first successful poster, in the amounts shown in the product. Gift points can only be used with certain lower-cost models. They have no cash value and cannot be cashed out, transferred or sold. To protect the free offer, gift points may be limited per device, network and day, may be granted later when the daily allowance has run out, and may be withheld or removed where we reasonably suspect abuse.
Paid points
You can buy points through Creem, our merchant of record, or add them with a redeem code. The price and currency are shown before you pay. Points are a prepaid right to use HyPoster. They are not money or stored value, and they cannot be transferred to another account or exchanged for cash, except as described below or required by law. Paid points do not expire while your account is open.
Each redeem code can be used once. We may cancel codes that were obtained from unauthorised sellers or through fraud.
Failed generations
If a generation fails, the points it used are automatically returned to your balance. If you cancel after drawing has started, the points are not returned. If our automatic text check finds mistakes in a poster, we may redraw it once at no extra cost. If the text check still fails after that, you receive the poster and your points are returned.
Refunds
Unused paid points can be refunded on request within 14 days of purchase. Points that have already been used are not refundable. Refunds are made to the original payment method. To ask for a refund, email support@hyposter.com from the email address of your account. If a payment is refunded or charged back, we remove the points it paid for. If you have already used those points, your balance goes negative and you can’t make new posters until you clear it. Nothing in this section limits any rights you have under consumer protection law.
4. AI-generated content
- Every poster on HyPoster is generated by AI models. We label posters as AI-generated in the metadata of the image file.
- Where the law requires AI-generated content to be labelled, for example under mainland China’s rules on labelling AI-generated synthetic content, you must not remove, hide or alter these labels, and you must add any labels the law requires you to add when you publish the poster.
- Do not present a poster as made by a person where that would mislead others.
- AI makes mistakes. A poster may contain misspelt words, wrong dates, prices or facts, distorted shapes, or things you did not ask for. You are responsible for checking every poster carefully before you publish it, print it or rely on it.
- Outputs are not guaranteed to be unique. Other users may receive similar posters. We also cannot guarantee that a poster is free of third-party rights such as trademarks, a person’s likeness or copyrighted works, especially if your request refers to them.
5. Your content and your posters
“Your content” means what you type or upload to HyPoster (your requests, answers to follow-up questions, edit instructions, and the logos, product photos and other images in your asset library) and the posters generated for you.
- Only upload material you own or have the right to use. You are responsible if you upload someone else’s trademark, likeness or copyrighted work without permission. You can delete assets from your library at any time.
- You keep whatever rights you have in what you type. You confirm that you have the right to use it, and you give us a worldwide, non-exclusive, royalty-free licence to store, process, transmit and reproduce your content only as needed to provide HyPoster to you, keep it secure and comply with the law.
- As between you and us, you may use the posters generated for you for any lawful purpose, including commercial use, subject to these terms and to any terms of the underlying model provider that apply to the output. We do not claim ownership of your posters. Whether AI-generated images are protected by copyright differs from country to country, and we make no promise that they are.
- We keep your requests and generated images to provide the service, for example to show your past posters and to make variations and edits. We do not display your posters publicly or use them in our marketing without your permission, and we do not use your content to train AI models.
6. Acceptable use
You must not use HyPoster to create, request or share, and must not try to:
- create illegal content, or content that promotes violence, terrorism or hatred;
- infringe other people’s rights, including using trademarks or logos you are not authorised to use, the likeness of real people such as celebrities without their consent, or copyrighted characters and artwork;
- create deceptive political content, such as fake endorsements, election misinformation, or material that impersonates candidates, officials or public bodies, or other content designed to defraud or deceive;
- create or request pornographic, sexually explicit or sexually suggestive content (NSFW), including nudity and content meant to arouse;
- create any sexual content involving minors;
- harass, threaten, bully or expose the private information of any person;
- create accounts in bulk or by automated means, or otherwise collect free points improperly;
- resell, rent or sublicense access to HyPoster or to points without our written permission;
- reverse engineer the service, scrape it, call our API other than through our own interface, get around rate limits, bot checks or other protections, or overload the service.
We may refuse requests, block outputs and use automated filters. Model providers also apply their own content rules. We will report sexual content involving minors to the relevant authorities.
Our Acceptable Use Policy sets out in more detail what you must not create, and forms part of these terms.
7. Third-party services
HyPoster relies on other companies. OpenRouter routes your requests to AI model providers such as ByteDance Seed, Google, OpenAI, Anthropic and Alibaba Qwen. Creem, our merchant of record, processes payments and the related taxes. Cloudflare provides the bot check (Turnstile) and delivers our website. An email delivery provider sends sign-in codes. If you choose to sign in with Google, Google confirms who you are. Their own terms may also apply, for example Creem’s terms when you pay, and the model providers’ usage policies for the content you request. We are not responsible for the availability of these services. Our Privacy Policy explains what data each of them receives.
HyPoster is an independent product. It uses third-party AI models and is not affiliated with or endorsed by the model providers, including those named above. Model and company names are used only to identify them, and any trademarks belong to their owners.
8. Changes, suspension and closing your account
- We may change, add or remove features and models, and change point prices. The cost of each generation is always shown before you confirm it. HyPoster may be unavailable at times for maintenance or because of problems with our providers. To protect the service, we may limit how often features can be used, such as free re-layouts and refunded cancellations, and may pause new jobs when resources are short.
- We may suspend or close an account, withhold gift points or cancel redeem codes if we reasonably believe that you have broken these terms or abused the service, or if the law requires it. Where appropriate, we will tell you why.
- If we close the service, or close your account without any fault on your part, we will refund your unused paid points.
- You can stop using HyPoster at any time. You can delete your account yourself on your account page. This permanently deletes your posters and requests and removes your email address from the account. Any points left in your balance, including paid points, are lost when you do this, so if you want to ask for a refund under Refunds, email support@hyposter.com before you delete your account.
9. Disclaimers and liability
- To the extent permitted by law, HyPoster is provided “as is” and “as available”. We do not promise that outputs will be accurate, suitable for a particular purpose, unique or free of third-party rights.
- To the extent permitted by law, we are not liable for indirect or consequential losses, lost profits, or costs such as printing or distribution caused by errors in a poster.
- To the extent permitted by law, our total liability to you is limited to the amount you paid us in the 12 months before the claim.
- You agree to compensate us for claims by third parties arising from your content or your breach of these terms, to the extent permitted by law.
- Nothing in these terms excludes liability that cannot be excluded by law, or limits your rights as a consumer under mandatory law.
10. Governing law and disputes
These terms are governed by the laws of the place where the operator is located, and the courts with jurisdiction in that place will hear any dispute. If you have a problem, please contact us first, and we will try to resolve it informally. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live.
11. Changes to these terms and language versions
We may update these terms. If a change is significant, we will let you know by email or in the product before it takes effect. If you keep using HyPoster after that, the updated terms apply.
These terms are published in Simplified Chinese, Traditional Chinese, English, Japanese, Korean, French, German, Spanish and Russian. If the versions differ, the English version prevails, unless the law where you live requires otherwise.
12. Contact us
Baojun Han
Email: support@hyposter.com